Because of our house project we have been dealing with repairmen more than usual. Previously when we had a big project we would have a general contractor who oversaw everything. That worked great. The contractor was always well connected. He had every kind of tradesman who worked for him and answered to him. Showing up for this job meant they would be called on for other jobs and there was a level of reliability of when and how and who.
But we are on our own for this project. Generally we are dealing with a company; Sparks Electrical, Down the Drain Plumbers...a business with an office, a secretary, a boss and a schedule. The repairman who comes out drives a company truck, punches a time clock (perhaps virtual) and wears a shirt with a company logo on it. He shows up timely, charges what you were told on the phone, and gives you an itemized bill when he finishes.
Sometimes a job.is less well defined. The lawnman, the tree trimmer, the guy with a pressure cleaner, the dirt man (a dump truck and hole half way to China), the tradesman who has a cell phone, a wife with an adding machine and no county license.
They are usually cute young guys full of personality and chatter and you can't help but like them. Even when they promise they'll be there to do the job Thursday morning and there is no sign of them. They are repentant when you finally reach them, their voice mail box is almost always full. When they do finally show up to work, they do a good job and promise to not let you down the next time.
So why does history repeat itself? Why are we again waiting for a handyman to show up, to do what he said he would, to charge the expected fee without additions, to return as he promised, and
complete the work as we hoped it would be? Are we cursed by some cosmic alignment that sets events spinning to thwart their true desire to show up and do the job?
There is no curse. There isn't any weird alignment of the stars to explain it, no full moon to excuse it. It's much more logical than that hocus pocus stuff. It is practically Darwinian, a modern example of natural selection. A tradesman who can meet a schedule, wear a clean company shirt, maintain a
valid driver's license to drive a company vehicle...that fellow has a regulat, albeit boring, job with health insurance, paid vacation and a pay check on every Friday. But those apparently desirable qualities select out the adventurist, devil may care, possibly hard working though independent thinking and acting fellow who chooses consciously or unconsciously to march to a different drum.
When I think of it that way, that I must accept the negative to get the positive, that genes not unreliability defeat scheduling, I can be more tolerant of the inconstant. contractor.
But we are on our own for this project. Generally we are dealing with a company; Sparks Electrical, Down the Drain Plumbers...a business with an office, a secretary, a boss and a schedule. The repairman who comes out drives a company truck, punches a time clock (perhaps virtual) and wears a shirt with a company logo on it. He shows up timely, charges what you were told on the phone, and gives you an itemized bill when he finishes.
Sometimes a job.is less well defined. The lawnman, the tree trimmer, the guy with a pressure cleaner, the dirt man (a dump truck and hole half way to China), the tradesman who has a cell phone, a wife with an adding machine and no county license.
They are usually cute young guys full of personality and chatter and you can't help but like them. Even when they promise they'll be there to do the job Thursday morning and there is no sign of them. They are repentant when you finally reach them, their voice mail box is almost always full. When they do finally show up to work, they do a good job and promise to not let you down the next time.
So why does history repeat itself? Why are we again waiting for a handyman to show up, to do what he said he would, to charge the expected fee without additions, to return as he promised, and
complete the work as we hoped it would be? Are we cursed by some cosmic alignment that sets events spinning to thwart their true desire to show up and do the job?
There is no curse. There isn't any weird alignment of the stars to explain it, no full moon to excuse it. It's much more logical than that hocus pocus stuff. It is practically Darwinian, a modern example of natural selection. A tradesman who can meet a schedule, wear a clean company shirt, maintain a
valid driver's license to drive a company vehicle...that fellow has a regulat, albeit boring, job with health insurance, paid vacation and a pay check on every Friday. But those apparently desirable qualities select out the adventurist, devil may care, possibly hard working though independent thinking and acting fellow who chooses consciously or unconsciously to march to a different drum.
When I think of it that way, that I must accept the negative to get the positive, that genes not unreliability defeat scheduling, I can be more tolerant of the inconstant. contractor.
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